PRIVACY POLICY

1. Introduction

4JAKS ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD) and the European General Data Protection Regulation (RGPD/GDPR).

Data Controller: 4JAKS
Address: Av. del Mediterráneo, Benidorm, Spain
Email: info@4jaks.net

2. Information We Collect

When you book an event or contact us, we may collect:

• Personal identification: Name, email address, phone number
• Booking information: Event date, number of guests, selected services
• Special requests or dietary requirements
• Marketing preferences (only with your consent)

3. How We Use Your Information

We use your personal data for the following purposes:

• Processing and confirming your event bookings
• Communicating with you about your booking
• Providing customer service and support
• Sending marketing communications (only with your consent)
• Improving our services and website
• Complying with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To fulfill your booking and provide our services
• Consent: For marketing communications and optional services
• Legitimate interest: To improve our services and prevent fraud
• Legal obligation: To comply with Spanish tax and commercial laws

5. Data Retention

We retain your personal data only for as long as necessary:

• Booking data: Until the event is completed plus 6 years (as required by Spanish tax law)
• Marketing data: Until you withdraw your consent
• Website analytics: 24 months maximum

6. Your Rights Under RGPD/GDPR

You have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Limit how we use your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: At any time, without affecting prior processing

To exercise any of these rights, contact us at: info@4jaks.net

7. Data Sharing

We do not sell your personal data. We may share your information only with:

• Third-party service providers (payment processors, email services) under strict confidentiality
• Law enforcement or regulatory authorities when legally required
• Professional advisors (lawyers, accountants) under confidentiality obligations

8. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your explicit consent.

For more information about cookies, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through standard contractual clauses or other approved mechanisms.

11. Right to File a Complaint

If you believe we have not processed your data in accordance with applicable law, you have the right to file a complaint with the Spanish Data Protection Authority:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6, 28001 Madrid, Spain
Website: www.aepd.es

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: